Tips & Tricks
Intercom: Dial 08+ext. (Example: To intercom extension 100, dial 08100) Voicemail: To check voicemail on your own phone, press the Messages button on...
Thu, 25 Apr, 2019 at 8:36 PM
The v39.0 release adds a new feature allowing configurable DTMF settings on each level of the Auto Attendant designer. The three new settings are timeout b...
Fri, 19 Apr, 2019 at 1:40 PM
To build a conference bridge: As an "office manager" level user, click the "conferences" icon Then click the "add conference...
Fri, 19 Apr, 2019 at 1:38 PM
Vlan Configuration 1. Make a "dummy" vlan. 2. Assign vlan membership to the port of your choice. 3. Assign Vlan id to the preferred port wit...
Fri, 19 Apr, 2019 at 1:14 PM
http://x.x.x.x/admin/resync?http://p-nj.5060.cloud/cfg/spa$MA.cfg STEP1: Connect your computer to the ETHERNET (Yellow) port of the ATA. Your compute...
Fri, 19 Apr, 2019 at 1:36 PM
Reset - Resetting will clear all the user specific data from of a user and allow for it then to be reused. Recycle - Recycling a user gives a simplifi...
Fri, 19 Apr, 2019 at 1:42 PM
Call center report emails give call center supervisors or office managers (with call center functionality enabled) the ability to request emails in a variet...
Fri, 19 Apr, 2019 at 1:44 PM
e911 must be setup for every domain. Failure to setup e911 may result in a fine for unprovisioned 911 calls. 1. First click the "Inventory" ...
Fri, 19 Apr, 2019 at 1:46 PM
1. Login to the device (if you need password credentials please call into support) 2. Click the "settings" tab 3. Click the "Auto Provisio...
Fri, 19 Apr, 2019 at 1:48 PM